One WhatsApp platform for your whole team
Morasel unifies your WhatsApp shared inbox, contacts, scheduling, campaigns and reporting so conversations, customers and outcomes stay in one place — no spreadsheets, no lost threads.
What Morasel does
Morasel is a customer communication platform built for the WhatsApp Business Platform. Your team replies together from one shared inbox, keeps a full contact history, schedules and reminds customers of appointments, and runs opt-in campaigns — all on the same customer record.
Everything your conversations need
Shared team inbox
Assign chats, collaborate with internal notes, set roles and track response times — no more sharing one phone.
WhatsApp CRM
Every contact, message and consent state in one profile, with segments you can act on.
Scheduling & reminders
Book appointments, confirm them and send timely reminders that cut no-shows.
Campaigns
Send opt-in marketing and utility messages with approved templates, scheduling and delivery reporting.
AI & automation
Reply suggestions, routing rules and workflow automation to handle repetitive work.
Analytics
Conversation, campaign and team metrics drawn from your real activity.
How it fits together
The value is in the connection between the parts. One customer record flows through every capability, so context follows the conversation instead of getting stranded in a separate tool.
- A campaign reply lands in the shared inbox, already attached to the contact.
- A booking confirmation and its reminders are logged on the same profile.
- Consent and opt-out state is respected everywhere a message can be sent.
- Analytics reflect the same activity your team sees day to day.
Built for teams that live in WhatsApp
Clinics & healthcare
Appointment scheduling, confirmations and reminders that reduce no-shows.
Retail & e-commerce
Order updates, support and opt-in promotions from one shared number.
Services & bookings
Coordinate enquiries, quotes and appointments without losing threads.
Support teams
Route, assign and resolve customer conversations with clear ownership.
Frequently asked questions
Do I need separate tools for inbox, CRM and campaigns?
No. Morasel combines the shared inbox, CRM, scheduling, campaigns, automation and analytics in one platform, so they share the same customer record.
Is Morasel a WhatsApp product?
Morasel is built for the WhatsApp Business Platform. WhatsApp is a trademark of Meta Platforms, Inc.; Morasel is not endorsed by or affiliated with Meta.
How is WhatsApp messaging billed?
Your Morasel subscription is separate from WhatsApp conversation charges, which are billed according to Meta's pricing for the WhatsApp Business Platform.
Can I see it before committing?
Yes — request a demo and we will walk you through the platform with your use case in mind.
See the whole platform in action
Book a walkthrough tailored to how your team uses WhatsApp today.