WhatsApp clinic front-desk software for booking, reminders and patient follow-up
Morasel runs your clinic's front desk on WhatsApp β patient conversations, doctors, appointments, confirmations, reminders, cancellations and follow-ups, in the channel your patients already use. Morasel is not an EHR, a practice-management system or a billing system: it stores no clinical treatment notes and does not do medical billing.
Clinic management and patient communication, unified on WhatsApp
Morasel is WhatsApp front-desk software for clinics, from a solo doctor to a multi-branch clinic. It connects your appointment schedule to WhatsApp so patients book, confirm and reschedule in a conversation, reminders go out automatically, and your front desk sees every message next to the booking it belongs to. Unlike a normal shared WhatsApp inbox, Morasel understands doctors, departments, branches and availability β so bookings land on the right calendar, slots never double-book, and confirmations and reminders run on approved templates. Waitlist, patient recall and operational analytics are available to selected pilot clinics. The next step is simple: start a free trial and connect your own WhatsApp number.
Watch how it works
The full clinic lifecycle on Morasel β from creating a workspace and connecting WhatsApp to booking, reminders, and campaigns.
Read the full transcript
The WhatsApp-first platform that turns the channel your patients already use into your clinic's entire front desk.
It starts in minutes. Choose your clinic name, country, timezone and language, and you're ready.
Patients recognise your number, so every message feels personal and trusted.
Add your services and prices, your doctors and their weekly hours β the foundation for conflict-free scheduling.
Patients pick a service, a branch and a time right inside WhatsApp. No app to download, no phone tag.
Morasel sends an approved WhatsApp reminder before every visit, with confirm, reschedule and cancel built in.
Confirm, reschedule or cancel from the app β and a doctor's absence frees or blocks the right slots instantly.
Targeted WhatsApp campaigns with delivery and read analytics. Morasel: your clinic, on WhatsApp.
Built for every clinic β from one doctor to multiple branches
Whatever your operating model, you should recognise it here β and the plan that fits it.
| Clinic model | How Morasel fits | Best plan |
|---|---|---|
| Solo doctor | Replace the appointment book and manual WhatsApp reminders. | Clinic Core |
| Small clinic | Coordinate doctors, receptionists, and patient conversations. | Core / Pro |
| Multi-specialty clinic | Organize departments, doctors, and separate schedules. | Pro / Max |
| Multi-branch clinic | Manage locations, roles, availability, and communication. | Max / Custom |
| International clinic | Communicate with patients in their preferred languages. | Any plan |
How a clinic runs on Morasel
An end-to-end workflow, from the first booking to the follow-up after the visit.
Create your workspace
Set up your clinic in minutes β name, country, timezone, and language.
Connect your WhatsApp
Bring your own WhatsApp Business number so every message is recognised and trusted.
Add doctors & services
Organise availability by doctor, department, and branch for conflict-free scheduling.
Patients book on WhatsApp
Patients request a service and pick an open slot inside a WhatsApp conversation.
Automatic reminders
Approved WhatsApp confirmations and reminders go out before every visit, cutting no-shows.
Manage & grow
Reschedule, handle time-off, run recall campaigns, and review analytics β all in one place.
The patient journey, entirely on WhatsApp
From first message to booked appointment in under a minute β book, confirm, and remind, all inside one chat.
Read the full transcript
In under a minute. Here's how Morasel works for a patient, entirely on WhatsApp.
The patient messages the clinic on the channel they already know, and picks their language.
Services and prices are listed in the chat. They choose a branch and a day β booked in seconds.
Morasel confirms right away with the day, the time and their number in the queue.
Before the visit an automated reminder goes out β confirm, reschedule or cancel in one tap.
That's Morasel.
Made for your specialty
Each specialty has its own appointment rhythm. Start with a page built for yours.
Dental clinics
Recurring check-ups, multi-visit treatment plans, and recall reminders.
Dermatology clinics
High patient volume, follow-up visits, and course-based treatments.
Aesthetic & cosmetic clinics
Consultations, sessions, and package follow-ups on WhatsApp.
Hair transplant clinics
Consultations, procedure scheduling, and post-op recall.
Physiotherapy clinics
Appointment series, session tracking, and attendance reminders.
Gynecology clinics
Routine visits, follow-ups, and discreet reminder messaging.
Pediatric clinics
Vaccination schedules, well-child visits, and parent reminders.
Fertility & IVF clinics
Time-critical cycle appointments and coordinated follow-ups.
Nutrition & diet clinics
Programs with recurring check-ins and between-visit accountability.
Ophthalmology clinics
Eye exams, procedures, post-op checks, and screening recalls.
Mental health clinics
Recurring, confidential sessions with discreet reminders.
Veterinary clinics
Pet vaccination schedules and owner reminders, per pet.
Simple clinic pricing
Every paid plan includes all generally available clinic features. Plans differ by capacity, not by feature gating β doctors, branches, and team members. 14-day free trial, no card.
For growing clinic groups that need higher limits, more branches, or tailored workflows.
Looking for something specific?
Jump straight to the problem you're solving.
Clinic appointment software
Schedule and manage appointments over WhatsApp.
WhatsApp booking system for clinics
Patients book inside a WhatsApp chat.
Patient appointment reminders
Automatic reminders a patient can confirm or move.
Reduce clinic no-shows
Confirmations, reminders and a waitlist for cancelled slots.
WhatsApp automation for clinics
Automate confirmations, reminders and follow-up.
WhatsApp chatbot for clinics
A booking assistant that answers and escalates.
Patient recall software
Staff-reviewed recall with consent and opt-out. (selected pilot)
Clinic waitlist software
Fill cancelled appointments from a waitlist. (selected pilot)
Patient communication & management
Records, shared inbox and conversation history in one place.
Clinic CRM vs EHR
What a patient CRM covers, and what stays in your medical-records system.
Clinic reporting & analytics
Appointment activity, no-shows and reminder performance. (selected pilot)
Free clinic resources
Ready-to-use WhatsApp reminder, confirmation, and recall templates β use them manually, or automate them with Morasel.
An important note
Morasel is a communication and scheduling platform. It is not a medical device, does not provide medical advice or diagnosis, and makes no HIPAA-compliance claim. Clinics remain responsible for how they collect consent and handle patient information under the laws that apply to them.
Frequently asked questions
Does Morasel send appointment reminders on WhatsApp automatically?
Yes. Once an appointment is scheduled, Morasel sends an automated reminder ahead of the visit using an approved WhatsApp template, which helps reduce no-shows.
Can patients book, reschedule, or cancel through WhatsApp?
Yes. Patients can request a slot, confirm, cancel, or ask to reschedule inside a WhatsApp conversation, and the freed slot re-opens so it can be booked again.
Do I need to install an app or ask patients to?
No. Your team works from a web dashboard and native mobile apps; patients simply use WhatsApp, with no app to download.
Does Morasel support multiple doctors, branches, and languages?
Yes. Availability is organised by doctor, department, and branch, access is role-based, and messages can be sent in the patient's language, including Arabic and English.
How much does it cost?
Clinic plans start at $49/month (Clinic Core), with a 14-day free trial and no card required. See the pricing page for Core, Pro, Max, and Custom.
Is Morasel HIPAA compliant or a medical device?
No. Morasel is a communication and scheduling platform, not a medical device, and makes no HIPAA-compliance claim. Clinics are responsible for consent and for handling patient information under the laws that apply to them.
Start your clinic on Morasel, free
14-day free trial. No card required. Turn on WhatsApp booking and reminders today.