Clinic waitlist software
Keep a waitlist of patients, and when a cancellation happens your team is notified of suitable waiting patients to offer the freed slot — the patient confirms, with no double-booking and doctor and branch availability respected. All on WhatsApp.
A last-minute empty slot rarely gets filled
When a patient cancels a few hours out, filling that slot by hand is hard: who's waiting, who suits this doctor and this time? So the chair stays empty. Waitlist software solves this: it keeps a list of waiting patients, and on a cancellation it surfaces the suitable ones for your team to offer the slot — fully staff-controlled and with no double-booking.
The empty-slot problem
Every last-minute cancellation is an open slot and lost revenue unless you have someone to fill it fast. Calling patients one by one to find a suitable replacement eats up front-desk time, and often the slot passes before anyone is found. Morasel's waitlist makes this automatic up to the point of decision: it surfaces suitable patients, while the offer and confirmation stay with your team.
From cancellation to a booked slot with no double-booking
The cancellation
A patient cancels, the slot re-opens, and the freed chair is spotted straight away.
Suitable patients surfaced
Morasel surfaces the waiting patients who suit this doctor, branch and time for the team.
Staff offer the slot
The team offers the freed slot to a suitable waiting patient over WhatsApp with an approved template.
Patient confirms
The patient confirms with a single reply — the offer stays with staff and nothing books automatically.
Booked, no double-book
The slot is held for the confirming patient and closed to others, so a chair is never booked twice.
Clinics where a waitlist fills empty slots
In-demand doctors
When a doctor is fully booked, waiting patients fill any cancelled slot right away.
Busy clinics
High volume means frequent cancellations; the waitlist turns them into booked appointments.
Capacity-limited services
A single room, device or chair doesn't sit empty when a suitable patient is waiting.
Time-flexible patients
Patients happy to come sooner join the list and move up when a place opens.
Staff-controlled and availability-aware
There is never a double-booking. Morasel surfaces only the suitable waiting patients — by doctor and branch availability — and the offer and confirmation stay with your team. The patient is the one who confirms, so no slot is held without explicit agreement.
- A single chair is never double-booked
- Suitable patients surfaced by doctor and branch availability
- Staff offer, the patient confirms with one reply
- Approved WhatsApp templates from your clinic's own number
Explore more for your clinic
Patient appointment reminders
Automatic WhatsApp reminders that cut no-shows.
Recall message templates
Ready-to-use templates to bring patients back.
Reduce no-shows
Stop missed appointments before they happen.
WhatsApp booking system
Patients book inside a WhatsApp chat.
Clinic pricing
Plans from $49/month with a free trial.
Clinic videos
Watch Morasel in action, with full transcripts.
An important note
Morasel is a communication and scheduling platform. It is not a medical device, does not provide medical advice or diagnosis, and makes no HIPAA-compliance claim. Clinics remain responsible for how they collect consent and handle patient information under the laws that apply to them.
Frequently asked questions
How does Morasel fill a cancelled appointment?
When a slot is cancelled it re-opens and Morasel surfaces the suitable waiting patients for your team to offer the slot to, and one patient confirms.
Does the software book the replacement automatically?
No. Morasel only surfaces suitable patients; the offer stays with staff and the confirmation stays with the patient — nothing books automatically.
Does Morasel prevent double-booking?
Yes. When a patient confirms, the slot is held for them and closed to others, so a single chair is never booked for two appointments at once.
Does it respect doctor and branch availability?
Yes. Only patients suitable for that doctor's and branch's availability at that time are surfaced.
How does a patient join the waitlist?
Staff add the patient to the clinic's waitlist, which makes them eligible to be offered a suitable freed slot later.
How much does Morasel cost for my clinic?
Clinic plans start at $49/month with a 14-day free trial and no card. See the clinic pricing page.
Fill cancelled appointments on WhatsApp, free
14-day free trial. No card required. Keep a waitlist, offer freed slots, and confirm with no double-booking.