A WhatsApp booking system for clinics
Your patients book where they already are: inside a WhatsApp conversation or on a public booking page from a single link. They pick a service and an open slot and get an instant confirmation — no app to download, no waiting on hold.
Booking should be as easy as sending a message
Every missed call or clunky page is a patient who might not come back. A WhatsApp booking system for clinics makes booking happen where the patient is already comfortable — in WhatsApp. They message the clinic or open a booking link, choose a service, pick a genuinely open slot, and get an instant confirmation. And if plans change, they reschedule in the same conversation without calling anyone.
How a patient books
Message the clinic or open the link
The patient starts a WhatsApp chat with the clinic or opens the public booking page link.
Pick a service
They choose the consult or service they need from the clinic's list.
Pick an open slot
They see genuinely available times based on the doctor's availability and book the one that suits them.
Instant confirmation
An instant WhatsApp confirmation arrives with the date, time and location — no waiting.
Everything a patient needs to self-book
Public booking page
One shareable link lets a patient book without starting a chat first.
Patient-initiated requests
Patients book against real availability, so no double-bookings and no unavailable times.
Instant confirmation
The patient gets an instant WhatsApp confirmation the moment the booking is made.
Reschedule in-chat
Patients reschedule or cancel with one reply, and freed slots re-open automatically.
Reschedule or cancel by reply
Patients confirm, reschedule, or cancel an appointment by replying to a WhatsApp reminder. A cancelled slot is released and shown struck through.
Watch the patient journey
From first message to booked appointment in under a minute — entirely on WhatsApp.
Read the full transcript
In under a minute. Here's how Morasel works for a patient, entirely on WhatsApp.
The patient messages the clinic on the channel they already know, and picks their language.
Services and prices are listed in the chat. They choose a branch and a day — booked in seconds.
Morasel confirms right away with the day, the time and their number in the queue.
Before the visit an automated reminder goes out — confirm, reschedule or cancel in one tap.
That's Morasel.
Why WhatsApp booking lifts your conversion
A patient booking in a channel they know usually finishes; an unfamiliar portal or a call during busy hours loses them. A WhatsApp booking system is available around the clock, cuts calls to the front desk, and runs on a familiar channel patients trust.
- Higher conversion — booking in a familiar channel
- Fewer phone calls to the front desk
- 24/7 booking, any day of the week
- A channel patients already know and trust
Explore more for your clinic
Clinic appointment software
Schedule and manage appointments over WhatsApp.
WhatsApp booking system for clinics
Patients book inside a WhatsApp chat.
Patient appointment reminders
Automatic reminders a patient can confirm or move.
Reduce clinic no-shows
Confirmations, reminders and a waitlist for cancelled slots.
WhatsApp automation for clinics
Automate confirmations, reminders and follow-up.
WhatsApp chatbot for clinics
A booking assistant that answers and escalates.
Patient recall software
Staff-reviewed recall with consent and opt-out. (selected pilot)
Clinic waitlist software
Fill cancelled appointments from a waitlist. (selected pilot)
Patient communication & management
Records, shared inbox and conversation history in one place.
Clinic CRM vs EHR
What a patient CRM covers, and what stays in your medical-records system.
Clinic reporting & analytics
Appointment activity, no-shows and reminder performance. (selected pilot)
An important note
Morasel is a communication and scheduling platform. It is not a medical device, does not provide medical advice or diagnosis, and makes no HIPAA-compliance claim. Clinics remain responsible for how they collect consent and handle patient information under the laws that apply to them.
Frequently asked questions
How do patients book an appointment?
The patient messages the clinic on WhatsApp or opens the public booking page link, then picks a service and an open slot and gets an instant confirmation — all inside the conversation.
Do patients need an app?
No. Patients book inside WhatsApp or on a browser booking page, with no app to download and no account to create.
Can patients reschedule?
Yes. A patient reschedules or cancels with one reply in the same conversation, and the freed slot re-opens automatically for someone else.
Does it use my own WhatsApp number?
Yes. The booking system runs on your clinic's own WhatsApp Business number, so patients recognize and trust it.
How much does a WhatsApp booking system for clinics cost?
Clinic plans start at $49/month with a 14-day free trial and no card. See the clinic pricing page.
Turn on WhatsApp booking, free
14-day free trial. No card required. Let your patients book on WhatsApp today.