Patient recall software
Morasel surfaces patients due for appropriate follow-up as recall intents your staff review before anything is sent. Segmentation and consent respected, opt-out honored — all on WhatsApp from your clinic's own number.
Patients who never came back are dormant revenue
Every clinic has patients who were due for a follow-up and never came back: a routine dental check-up, a chronic-condition review, a periodic screening. Tracking them by hand is tedious, so they fall through the cracks. Recall software spots them automatically and surfaces them for your staff to review and decide before sending — re-engaging patients due for appropriate follow-up without the software deciding clinical need.
Recall: re-engaging patients who are due to return
Patient recall is re-engaging people whose appropriate follow-up is due — a reminder to book a check-up or a periodic review. In Morasel, due patients appear as "recall intents" that staff review before any message is sent, with segmentation, consent and opt-out respected. The software re-engages patients administratively; it does not give medical advice or decide clinical need — that judgement stays with your team.
Recall your staff review before it's sent
Spot who's due
Morasel spots patients whose appropriate follow-up is due and surfaces them as recall intents.
Segment
Intents are segmented by type, service or last visit, with consent state respected throughout.
Staff review
Your team reviews the intents and decides who is contacted — nothing goes out automatically without a human decision.
Send & book
A recall message goes out with an approved WhatsApp template, and the patient can book or opt out with one reply.
Which clinics use recall
Dental check-ups
Recall patients for a routine exam and cleaning after the usual interval.
Chronic follow-up
Remind review patients to book their next appointment on time.
Screenings
Surface patients due for a periodic screening as intents staff review before sending.
Post-visit follow-up
Re-engage patients who started a plan or a visit and haven't completed the appropriate follow-up.
Staff-controlled, and with the patient's consent
No recall is sent automatically. Every due patient appears as an intent your team reviews and decides on, with the patient's consent and opt-out respected. You can measure recall activity — how many were surfaced, sent and booked — without claiming any outcome that didn't happen.
- No automatic sends; staff review and decide every intent
- Segmentation with consent and opt-out respected
- Approved WhatsApp templates from your clinic's own number
- Measure recall activity with real numbers
Explore more for your clinic
Patient appointment reminders
Automatic WhatsApp reminders that cut no-shows.
Recall message templates
Ready-to-use templates to bring patients back.
Reduce no-shows
Stop missed appointments before they happen.
WhatsApp booking system
Patients book inside a WhatsApp chat.
Clinic pricing
Plans from $49/month with a free trial.
Clinic videos
Watch Morasel in action, with full transcripts.
An important note
Morasel is a communication and scheduling platform. It is not a medical device, does not provide medical advice or diagnosis, and makes no HIPAA-compliance claim. Clinics remain responsible for how they collect consent and handle patient information under the laws that apply to them.
Frequently asked questions
What is patient recall?
It's re-engaging patients whose appropriate follow-up is due — such as a routine check-up or review — to remind them to book, administratively and without medical advice.
Is recall sent automatically?
No. Every due patient appears as a recall intent your staff review and decide to send before anything goes out.
Does the software decide clinical need?
No. The software only spots due patients administratively and surfaces them for staff; the clinical decision and medical need stay with your team.
How are consent and opt-out respected?
Recall intents are segmented with consent state respected, and a patient can opt out at any time so they receive no further messages.
Can I measure recall activity?
Yes. You can track how many intents were surfaced, sent and led to a booking, with real numbers and without claiming outcomes that didn't happen.
How much does Morasel cost for my clinic?
Clinic plans start at $49/month with a 14-day free trial and no card. See the clinic pricing page.
Bring your patients back on WhatsApp, free
14-day free trial. No card required. Surface patients due for follow-up, review as a team, and send recall with approved templates.