Patient appointment reminders on WhatsApp
A patient reminded at the right time shows up. Morasel sends patient appointment reminders automatically over WhatsApp with approved templates, and patients confirm or reschedule with a single reply — so no-shows drop without any manual chasing from your front desk.
A good reminder turns a booking into an arrival
Booking the appointment is only half the job; the other half is showing up. Patient appointment reminders over WhatsApp arrive where the patient actually reads, in an approved template carrying their name, date and doctor, and let them confirm or reschedule by replying with a single number. The result: full chairs, and a front desk that isn't stuck on the phone all day.
Reminders for every stage
Confirmation on booking
"Hi {{name}}, your appointment with Dr. {{doctor}} is booked for {{date}} at {{time}}. See you soon."
24-hour reminder
"Reminder: your appointment with Dr. {{doctor}} is tomorrow, {{date}} at {{time}}. Reply 1 to confirm or 2 to reschedule."
Same-day reminder
"Your appointment is today at {{time}} with Dr. {{doctor}}. Please arrive 10 minutes early."
Reschedule prompt
"We haven't heard back, {{name}}. Keep your {{date}} appointment or move it? Reply 1 to keep or 2 to change."
Recall reminder
"It's been a while since your last visit, {{name}}. Shall we book a follow-up with Dr. {{doctor}} this week?"
From booking to a confirmed arrival
A booking is made
The patient books on WhatsApp or via the booking page, and the appointment enters the clinic schedule.
An approved template
Morasel uses a Meta-approved WhatsApp template, so reminders deliver reliably.
Auto-sent before the visit
Reminders send automatically before the appointment at the timing you set — 24 hours before and same-day.
Patient replies 1 or 2
The patient confirms by replying 1 or reschedules by replying 2, and the schedule updates automatically.
Watch the patient journey
See how an automatic reminder goes out before the visit and quietly cuts no-shows.
Read the full transcript
From message to booked, in under a minute. Here's how Morasel works for a patient, entirely on WhatsApp.
It begins on WhatsApp, the channel your patients already know and trust. The patient simply messages the clinic.
They choose a service and pick an open slot. Booked in seconds, with no phone calls and no waiting.
Morasel confirms instantly on WhatsApp, with the date, time, and location. Nothing slips through the cracks.
And before the visit, an automated reminder goes out, quietly cutting no-shows.
One conversation, zero friction. That's Morasel.
Ready-made templates to start from
You don't need to write every reminder from scratch. Morasel offers ready-made reminder templates — booking confirmation, 24-hour reminder, same-day reminder, reschedule prompt and recall — that you adapt with your clinic's name and send for approval. Browse the ready-made clinic template library.
- Ready confirmation, reminder and recall templates
- Variables like {{name}}, {{date}}, {{time}} and {{doctor}}
- Adapt with your clinic's name and send for approval
- Configurable reminder timing before every visit
Explore more for your clinic
An important note
Morasel is a communication and scheduling platform. It is not a medical device, does not provide medical advice or diagnosis, and makes no HIPAA-compliance claim. Clinics remain responsible for how they collect consent and handle patient information under the laws that apply to them.
Frequently asked questions
How do automatic appointment reminders work?
Once an appointment is booked, Morasel schedules WhatsApp reminders that send automatically before the visit at the timing you set — for example 24 hours before and same-day — with no manual sending.
What are approved WhatsApp templates?
They are messages whose format is approved by Meta for sending to patients. Morasel creates these templates and tracks their approval, so reminders deliver reliably.
Can patients reply to confirm or reschedule?
Yes. A patient confirms by replying 1 or reschedules by replying 2, and the clinic schedule updates automatically based on their reply.
Do reminders reduce no-shows?
Yes. A well-timed reminder on a channel the patient reads, with an easy option to reschedule, turns forgotten appointments into real arrivals.
How much do patient reminders cost?
Clinic plans start at $49/month with a 14-day free trial and no card. See the clinic pricing page.
Turn on appointment reminders, free
14-day free trial. No card required. Cut no-shows with automatic WhatsApp reminders today.