Patient communication and management software for clinics
Stop chasing patient numbers across notebooks, call logs and personal WhatsApp. Morasel gathers every patient into one record — name, number, language and visit history — with the full WhatsApp conversation attached, a shared team inbox and consent tracking. It is a clinic CRM that complements your medical records system; it is not an EHR.
Where patient communication breaks down
In most clinics, patient conversations scatter across tools that never talk to each other: a call one receptionist answered, a WhatsApp thread on another staff member's personal phone, a sticky note, an appointment in a paper book. When the patient returns months later, nobody knows what they were promised or when they were last contacted. Morasel unifies all of it in one place the whole team can see, so no message is lost and no patient is forgotten.
What Morasel keeps for every patient
The patient contact card
Name, WhatsApp number, preferred language and visit history — one summary any team member opens right before they reply.
The full conversation
Every WhatsApp message with the patient is attached to their record: confirmations, reminders and their replies, in one chronological thread.
Consent and opt-out state
Track who agreed to be messaged and who asked to stop, so your sending always stays aligned with each patient's wishes.
Segments for campaigns
Split patients by language, doctor or visit type to send the right message to the right group — never a blast to everyone.
A shared inbox with clear roles
Instead of conversations trapped on one staff member's phone, every patient message lands in a single inbox the team works from together. Access is role-based, so each member sees what they should, and the conversation stays with the clinic — not with a person who might leave.
- One inbox for all patient conversations, no personal phones
- Role-based access for reception, doctors and management
- The conversation stays the clinic's when staff change
- Multilingual, with full Arabic and right-to-left support
How Morasel keeps you in touch
The record builds from the first message
The moment a patient books or messages the clinic, their record is created and everything after is attached to it.
Automatic confirmation and reminders
Confirmations and reminders go out with approved WhatsApp templates, and the patient's replies are logged to their record.
Recall at the right time
Bring patients back for follow-up or a routine check based on their visit history — not on memory.
Targeted campaigns
Send an update or offer to a specific segment — always respecting each patient's consent and opt-out state.
A clinic CRM, not an EHR
Morasel manages communication and the patient relationship around the visit — not the clinical care itself. It does not store treatment notes, diagnoses or prescriptions, and it is neither an EHR/EMR nor a replacement for one. The record Morasel keeps is a communication and booking record: name, number, language, appointment history, message log and consent state. This lives side by side with your medical records system: your EHR stays the record of care, while Morasel handles everything around it — booking, reminders and communication. You can read more on our clinic CRM vs EMR page.
Explore more for your clinic
Patient appointment reminders
Automatic WhatsApp reminders that cut no-shows.
Recall message templates
Ready-to-use templates to bring patients back.
Reduce no-shows
Stop missed appointments before they happen.
WhatsApp booking system
Patients book inside a WhatsApp chat.
Clinic pricing
Plans from $49/month with a free trial.
Clinic videos
Watch Morasel in action, with full transcripts.
An important note
Morasel is a communication and scheduling platform. It is not a medical device, does not provide medical advice or diagnosis, and makes no HIPAA-compliance claim. Clinics remain responsible for how they collect consent and handle patient information under the laws that apply to them.
Frequently asked questions
Is Morasel an EHR?
No. Morasel is a clinic CRM — for communication, booking and managing the patient relationship. It stores no treatment notes, diagnoses or prescriptions, and it complements your medical records system rather than replacing it.
What does Morasel store about a patient?
Communication and booking data only: name, WhatsApp number, preferred language, appointment history, message log and consent state — no clinical information.
How does Morasel handle consent and opt-out?
Morasel tracks each patient's consent and opt-out state, so your messaging reaches only those who agreed to be contacted and respects anyone who asked to stop.
Does Morasel support Arabic and other patient languages?
Yes. Morasel is multilingual with full Arabic and right-to-left support, and it stores each patient's preferred language so they hear from you in it.
How much does Morasel cost for a clinic?
Clinic plans start at $49/month with a 14-day free trial and no card. See the clinic pricing page.
Bring every patient into one record
14-day free trial. No card required. Unify patient conversations, bookings and consent in one place the whole team can see.