WhatsApp appointment reminder templates
Copy-paste reminder templates that cut no-shows: a 24-hour reminder, a same-day reminder, a booking confirmation, a reschedule prompt, a missed-appointment follow-up, and a recall. Swap the placeholders and use them right away.
Reminders that actually reduce no-shows
The best reminder is a short, clear message that lands at the right moment and gives the patient one easy way to respond. The templates below are written that way: the title tells you when to send it, and the body is ready text with placeholders like {{name}}, {{doctor}}, {{clinic}}, {{date}} and {{time}} that you replace with your appointment's details.
Six ready-to-use reminder messages
24-hour reminder
"Hi {{name}}, this is a reminder of your appointment with {{doctor}} at {{clinic}} tomorrow, {{date}} at {{time}}. Reply 1 to confirm or 2 to reschedule."
Same-day reminder
"Good morning {{name}}, we look forward to seeing you today at {{clinic}} at {{time}}. Please arrive 10 minutes early. Reply 1 to confirm."
New-appointment confirmation
"Hi {{name}}, your appointment with {{doctor}} at {{clinic}} is booked for {{date}} at {{time}}. We've saved your spot — see you then."
Reschedule prompt
"Hi {{name}}, we need to move your appointment on {{date}}. Please reply with a day that suits you this week and we'll find a new time with {{doctor}}."
Missed-appointment follow-up
"Hi {{name}}, we missed you at {{clinic}} today. No problem at all — would you like to rebook with {{doctor}}? Reply with a preferred day and time."
Recall reminder
"Hi {{name}}, it's been a while since your last visit to {{clinic}}. It may be time for a check-up with {{doctor}}. Reply 1 and we'll book you in."
How to turn a template into an approved WhatsApp template in Morasel
Copy the template
Paste the message text into Morasel's template editor.
Mark the placeholders
Turn {{name}}, {{date}} and {{time}} into WhatsApp variables inside the template.
Submit for approval
Send the template to WhatsApp for review; approval usually takes minutes to a day.
Automate the send
Attach it to a reminder rule so it goes out before every appointment automatically.
An important note
Morasel is a communication and scheduling platform. It is not a medical device, does not provide medical advice or diagnosis, and makes no HIPAA-compliance claim. Clinics remain responsible for how they collect consent and handle patient information under the laws that apply to them.
Frequently asked questions
When should I send an appointment reminder?
The most effective pattern is a reminder 24 hours ahead plus a shorter one on the morning of the appointment. That gives the patient time to reschedule if needed and keeps the visit top of mind.
Can I use these templates without Morasel?
Yes. Copy the message, replace the placeholders, and send it manually from WhatsApp. Morasel only automates it when you're ready.
What are {{name}} and {{doctor}} in the templates?
They're placeholders you replace with real values: the patient's name, the doctor, the clinic, the date and the time. In Morasel they're filled automatically from the appointment record.
Do automatic reminders need an approved WhatsApp template?
Yes. Clinic-initiated messages outside the 24-hour window require an approved WhatsApp template, and Morasel lets you create and approve one from inside the platform.
Automate your clinic's reminders with Morasel
14-day free trial. No card required. Use these templates manually — or automate them with Morasel.