Morasel documentation
Guides for setting up and running Morasel — from your first message to advanced automation. Browse the sections below.
Start here
This documentation is organised by capability. If you are new, begin with Getting started and Connecting WhatsApp, then explore the sections you need. The documentation is evolving, and we add and refine guides as the platform grows.
Browse the documentation
Each section groups the guides for that part of the platform.
Getting started
Create your workspace, invite your team, and send your first WhatsApp message.
WhatsApp connection
Connect a number to the WhatsApp Business Platform and work with approved message templates.
Inbox
Reply from a shared team inbox, assign conversations, and use internal notes.
CRM
Manage contact records, history, consent state, and segments.
Scheduling
Book appointments, send confirmations, and set up reminders that reduce no-shows.
Campaigns
Send opt-in messages with approved templates, scheduling and delivery reporting.
Automation
Set routing rules and workflow automation to handle repetitive tasks.
Billing
Understand your subscription, WhatsApp conversation charges, and account management.
Security
How Morasel handles access, roles, and your data.
Last updated
This documentation was last updated in 2026 and is actively maintained.
The documentation is evolving alongside the platform. Some guides are more detailed than others while we expand coverage. If a topic is missing or unclear, contact us and we will help — and use your feedback to improve the docs.
Frequently asked questions
How current is the documentation?
It was last updated in 2026 and is actively maintained. The documentation is evolving, so we add and refine guides as the platform grows.
What should I read first?
Start with Getting started and Connecting WhatsApp, then explore the sections relevant to how your team works — inbox, CRM, scheduling, campaigns, automation, billing or security.
What if a guide is missing or unclear?
Contact us. We will help directly and use your feedback to improve the documentation.
Can't find what you need?
Visit the help center or contact our team and we will point you to the right guide.